winter

Safe on holiday

Dear guests,
in these challenging times, we would like you to enjoy your well-earned holiday as carefree as possible in our apartments and in the Stubai valley. Breathe in the fresh mountain air during your activities and recharge your batteries in the beautiful nature of the Stubai mountains.
We wish you a pleasant stay with us. We are here for you if you have any questions.
Your hosts
Gabi & Michael

INFORMATION

You can feel at home with us! Our apartments are not located in our private house, but right next door to our house and have their own entrance. You only share the staircase with other guests. A touchless disinfection dispenser hangs on the left hand side right after the entrance and we ask you to use it when you return from your trip.

CLEANING

Before Corona, thorough cleaning of the apartments was already a standard procedure. Now, all surfaces and handles are additionally disinfected. We air the apartments after every departure, if the weather conditions are allowing.

GENERAL INFORMATION

  • CHECK IN: You can fill out the online check in from the comfort of your own home before your arrival. You will find the link for this on your booking confirmation.
  • ARRIVAL DAY: Unfortunately, we have to do without the handshake, but not the smile. Therefore, we will still greet you with a smile and we will keep a distance of 1 meter. We will bring you into the apartment and for your protection, we will put on a mouth and nose protector. On request, a contactless handover of keys is possible at any time.
  • PAYING THE STAY: It is not possible to pay by card. However, you can pay the balance by bank transfer from home up to one week before arrival or in cash during your stay.
  • DISINFECTION: A touchless disinfection dispenser hangs on the left hand side just after the entrance and we ask you to use it when you return from your activity.

MOUTH-NOSE PROTECTION

You will need a mouth and nose protection when you go shopping, go to a restaurant, use public transport and mountain railways, use a service or visit a doctor or pharmacist. Please also pay attention to the respective rules of the companies when you are on the way.

PROTECT YOURSELF AND OTHERS

  • Keep at least 1 metre away from other people.
  • Do not shake hands or hug.
  • Wash hands with soap and water several times a day.
  • Do not touch your face with dirty hands.
  • Sneeze or cough into the crook of your arm or into a handkerchief.
  • Do not travel when you feel ill.

TEST OFFER FOR GUESTS FROM 01 NOVEMBER 2020

The Stubai Tirol Tourist Office offers you the possibility to have a PCR test at a price of 60.00 Euro per person. You can test yourself directly here in Neustift on Tuesdays and Fridays from 16:00 to 17:00. Advance registration with the Stubai Tirol Tourist Office during opening hours is required.

PROTECTIVE MEASURES ON THE STUBAI GLACIER

What our guests say

Very nice apartment we have been going to for 8 years. The Stern family is always attentive and helpful. They also provide a wide range of information on events and activities in the Stubai Valley, so that it never gets boring even in bad weather. The quiet location is unbeatable, right on the cross-country ski run and close to the bus stop to the surrounding ski areas. The apartment is always in perfect condition and super clean. In short: you feel at home & we like to come back
Lu Kas at google

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