Good to know


The apartment is available from 3 p.m. on the day of arrival. On the day of departure, we ask you to vacate the apartment by 9:30 a.m.


Prices are per night exclusive tourist tax of 2.80 Euro per person / night from 15 years.


Thank you for your understanding that we do not accept pets.


Payment of the bill is only possible on site in cash or by bank transfer until the start of your holiday. Credit and EC cards are not accepted. Thank you for your understanding.

Gabriele and Michael Stern
Raiba Neustift-Mieders-Schönberg
IBAN: AT92 3628 5000 0008 0986


For reservation, we ask for a deposit of 30% of the total amount by transfer to our bank account within 7 days. The receipt of the deposit confirms the booking. We will send you a payment and booking confirmation. In our house, the general terms and conditions apply to the hotel industry (AGBH).


Cancellations are annoying for you and for us, so we ask you to inform us in good time about a cancellation.

  • Up to 2 months before the day of arrival - cancellation free of charge.
  • Up to 1 month before the day of arrival - the deposit already paid, no further costs for you.
  • Up to 1 week before the day of arrival - 60% of the flat price.
  • In the last week before the arrival date or in case of no-show - 80% of the flat price.
  • In case of late arrival or early departure, the entire amount will be charged.

Valid for direct bookings via our website, our offer, by e-mail or telephone.


We know from experience that, despite all the joy of a booked holiday, something can always come up at short notice and you cannot go on your well-deserved holiday because you fall ill yourself, Covid is tested positive or you have to go into quarantine because of a close relative.

The special Corona cover despite pandemic and at no extra charge can be found here in detail.

In order to avoid costs and trouble, we strongly recommend that you take out an insurance policy (cancellation and abort without deductible).

Here you can take out the insurance simply, quickly and online:

European travel insurance

What our guests say

Very nice apartment we have been going to for 8 years. The Stern family is always attentive and helpful. They also provide a wide range of information on events and activities in the Stubai Valley, so that it never gets boring even in bad weather. The quiet location is unbeatable, right on the cross-country ski run and close to the bus stop to the surrounding ski areas. The apartment is always in perfect condition and super clean. In short: you feel at home & we like to come back
Lu Kas at google

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