winter

Good to know

CHECK-IN/ CHECK OUT

The apartment is available from 3 p.m. on the day of arrival. On the day of departure, we ask you to vacate the apartment by 9:30 a.m.

PRICES

Prices are per night exclusive tourist tax of 2.80 Euro per person / night from 15 years.

PETS

Thank you for your understanding that we do not accept pets.

BOOK YOUR WINTER HOLIDAY CAREFREE

MODIFIED BOOKING AND CANCELLATION CONDITIONS FOR YOUR WINTER HOLIDAY 2020/21 VALID FOR BOOKINGS IN THE PERIOD FROM 24.10.2020 - 01.05.2021:

All bookings, which are made directly via the offer received from us or via online the booking form at our website, will be confirmed by us without any prepayment.

Free cancellation until 14 days before the arrival date.
1 week before arrival 50% of the apartment price.
In the last week before arrival and no-show, 70% of the apartment price.

In case of a travel warning or border closure of Austria or/ and your country of origin, we guarantee you a free cancellation until the day of arrival.

BOOKING CONDITIONS

For reservation, we ask for a deposit of 30% of the total amount by transfer to our bank account within 7 days. The receipt of the deposit confirms the booking. We will send you a payment and booking confirmation. In our house, the general terms and conditions apply to the hotel industry (AGBH).

CANCELLATION CONDITIONS

Cancellations are annoying for you and for us, so we ask you to inform us in good time about a cancellation.

Free cancellation until 3 months before the arrival date.
3 months to 1 month before arrival 40% of the apartment price.
1 month to 1 week before arrival 70% of the apartment price.
In the last week before arrival and no-show, 90% of the apartment price.

PAYMENT OF THE BILL

The payment of the bill is only possible in cash on site or by bank transfer until one week before departure. Credit and debit cards are not accepted. Thank you for your understanding.

Gabriele und Michael Stern
Raiba Neustift-Mieders-Schönberg
IBAN: AT92 3628 5000 0008 0986
BIC: RZTIAT22285

TRAVEL INSURANCE

We know from experience that, despite all the joy of a booked holiday, something can always come up at short notice and you cannot go on your well-deserved holiday because you fall ill yourself, Covid is tested positive or you have to go into quarantine because of a close relative.

The special Corona cover despite pandemic and at no extra charge can be found here in detail.

In order to avoid costs and trouble, we strongly recommend that you take out an insurance policy (cancellation and abort without deductible).

Here you can take out the insurance simply, quickly and online:

European travel insurance

What our guests say

Very nice apartment we have been going to for 8 years. The Stern family is always attentive and helpful. They also provide a wide range of information on events and activities in the Stubai Valley, so that it never gets boring even in bad weather. The quiet location is unbeatable, right on the cross-country ski run and close to the bus stop to the surrounding ski areas. The apartment is always in perfect condition and super clean. In short: you feel at home & we like to come back
Lu Kas at google

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